Frequently Asked Questions


Frequently Asked Questions & answers

You need to consider your room size, too small and the air won’t disperse throughout the room, too large and it could overwhelm the space.

Here’s a general guide to fan size recommended for room size, measured by blade span:

Fan Blade should be at least 1 metre away from the wall

Room Size Fan Size
Small Rooms – Up to 10′ x 10′ (100 sq. ft.) 30″ to 48″
Large Rooms – Up to 20′ x 20′ (400 sq. ft.) 50″ to 54″
Great Rooms – Over 20′ x 20′ (400 + sq. ft.) 50″ or Larger

What if my room is bigger or longer ?
You might consider installing either two fans or one of our bigger fans 96″ (LMD32) or 72″ (NMD48)

While both A.C. and D.C. motors serve the same function of converting electrical energy into mechanical energy, they are powered, constructed and controlled differently. 

The most basic difference is the power source. A.C. motors are powered from alternating current (A.C.) while D.C. motors are powered from direct current (D.C.), such as batteries, D.C. power supplies or an AC-to-DC power converter. 

We would strongly recommend you to keep your proof of purchase to avoid any dispute if you require any servicing request.

Please fill in the form and we will do our best and arrange within a week for servicing request.

Our fan’s motor warranty is life-time, spare parts one year warranty. 


Please check the following possible reasons and solutions before you contact your local distributor:

1. Check your batteries to see if they need to be replaced.

2. Check the dip switches in both the remote and the receiver to make sure both are in the same position. If the switches are in the correct position and the remote is not functioning, the alternative cause could be the receiver in the fan.

3. Check the wall switch by flipping it on and off, then retry.

Depending on your ceiling height and fan depth, heres a general guide for you

Ceiling Height Downrod Length
11′ 12″ to 18″
12′ 18″ to 24″
13′ 36″
14′ 48″
15′ 60″
16′ 72″




Definitely yes ! A ceiling fan can make a room feel six to eight degrees cooler. If you combine it with your air conditioner , it doesnt strain the air conditioner as much as well.