OUR STORY

Top distributor of decorative ceiling fans in Singapore/Malaysia

 

Elmark Marketing was established in 1988. Since then, Elmark has worked hard to serve our customers for the past 31 years to provide the best service and products. Elmark has always been reliable in the industry and we are confident in the quality of our products. Elmark has since incorporated manufacturing technology from the United Kingdom into our fans.

PRODUCT RECALL

Dear Valued Customers,
We are instructed by Enterprise Singapore to do a recall exercise, if you happen to have these models in your house,

Fanaway, Fantasy UFO38, E502 Aeratron, EC 888, EC 999, ED 866, ES 380, V8 Jazz, VIP 99, EL 3888 Elegant, ES 803 Mini, ES 803, V6 Mini, AC 4054,
ELS 52 HHA, EL 03 Cane, EL 03 Leaf

These models were not tested to specified safety standards in accordance with the Consumer Protection (Safety Requirements) Regulations by Enterprise Singapore, the Safety Authority. They were unregistered and sold without a valid Safety Mark. Customers who purchased these models are entitled to trade in your old fan for a voucher of $150. Voucher issued is valid for 3 years & can be used as a gift voucher transferrable to anyone. Please take note that voucher is valid ONLY for purchases in SINGAPORE. If you are not sure of the model, you may take a photo of your fan, whatsapp to 9022-6365, our service centre will be able to verify. Please also help to provide your receipt & warranty card as shown on purchase date, if you have lost or misplace it, you could contact us and we will assist to find your record.

We are also providing free removal services if you do not wish to keep the products. You may contact us for more details :
email: recall@elmark.com.sg or
call: 6741-0729 or
whatsapp only 9022-6365 (service centre)

Rest assure, Consumer Safety is Elmark’s highest priority. We are carefully monitoring for any complaints that may be related to this recall.

We apologise for all inconveniences caused.

TESTIMONIALS

We are satisfied with the service & installation of the ceiling fans & will recommend them to others.

Melissa
Tai Hwan Lane

Thanks for providing and ensuring a smooth services. We trusted Elmark & have been using for years – from old flat to existing flat. Will strongly recommend Elmark fans to all my friends & relatives.

Mrs Sim
Blk 127 Pasir Ris St 11

Thanks, we are happy with the service. Will support again.

Anny
Blk 615B Edgefield Plains

I have bought couple of Elmark ceiling fans & we happy with the quality & installation service too.

Fadzilah

Thanks for providing a wonderful service & I will not hesitate to recommend my friends to purchase your products.

Steven

Thank you for your excellent service, my wife & I are very pleased.

Mr Goh
Tai Keng Place